SHIPPING INFORMATION
We now offer worldwide shipping!!
Original Paintings can be shipped stretched (ready to hang - shipped in a box), or unstretched (rolled - ship in a sturdy tube).
Prints (canvas and poster prints) are shipped rolled (in a sturdy tube), with the option to stretch and wrap canvas prints, like originals.
Shipping Rates
DOMESTIC SHIPPING
·Shipping is FREE to Continental U.S.
ORIGINAL PAINTINGS of all sizes (except for Oversized Paintings) are shipped stretched, READY TO HANG, wired and with all hardware included.
·PRINTS (canvas and posters) are shipped rolled, in a sturdy tube, with the option to ship canvas prints already stretched and wrapped.
·Our products are shipped within 3-5 Days using the following carriers: USPS FedEx UPS & DHL. Estimated transit time is 3 - 7 days for domestic (ground) shipping.
·For faster delivery (for ex. UPS 2nd day Air), we use a flat rate and is only an estimate. .
Please CONTACT ME if you desire faster delivery, and the special shipping rates will be provided at that time.
INTERNATIONAL SHIPPING
(International buyers please visit International Shipping Information for more details)
Shipping Cost: Original Paintings $39, Prints $19 (canvas and posters). FREE shipping with purchase over $499. Additional shipping charges may be required for some countries/cities. For example, estimated shipping cost to Australia and New Zeland is $59.
Canada: ORIGINAL PAINTINGS of all sizes (except for Oversized Paintings) are shipped stretched, READY TO HANG, wired and with all hardware included.
· Other Countries : ORIGINAL PAINTINGS of all sizes are shipped unstretched, rolled in a sturdy tube.
· PRINTS are shipped rolled, in a sturdy tube.
· Express Mail International to most countries for Original Paintings.
· For more information, visit International Shipping Information.
· Estimated transit time is aprox. 5-15 days plus your local custom's time.
Returns
Our refund policy is 15 Days. Unfortunately we can’t offer you a refund or exchange after this period. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at marcusjacksonart@gmail.com and send your item to: P.O. Box 82501 Austin, TX 78758
